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GENERAL PRODUCT SHIPPING

The minimum required amount of purchase in the webshop is 3,000 HUF. 

Free shipping for orders above 20,000 HUF in Hungary only, except for shipping of furniture. For furniture shipping costs, please click here.



PAYMENT

We currently accept direct bank transfer for all orders and pay upon delivery for delivery in Hungary

 our company bank account:

Hungary HepiOtthon Kft

Otp Bank: 1171002-20213637

We also accept payment via PayPal at hepi010@hepihome.eu


Feel free to contact our customer service at +36 70 6043431 if you have any questions regarding payment.
Please provide your name and shipping address correctly when paying.

All prices include tax.



DELIVERY FEES INSIDE AND
OUTSIDE OF HUNGARY

To calculate the exact price of shipping, please place your items in the shopping cart.

Delivery fees within Hungary:

0-2 kg / 1430 Ft 
2,1-3 kg / 1480 Ft 
3,1-5 kg / 1580 Ft 
5,1-10 kg / 1680 Ft 
10,1-15 kg / 1780 Ft 
15,1-20 kg / 1880 Ft 
20,1-25 kg / Free  

Orders are usually shipped within 2 business days after order is confirmed.

Please note that for non-EU countries, you may have to pay extra fees and customs.

In-store pickup is free.



REFUND AND RETURN POLICY

We check all items for quality assurance before shipping.

If you are not satisfied with your order, you may return a
product for a full refund in 14 calendar days.

Refunded items must be in the same condition as
they were received it. We are not responsibe for any costs associated with the return of unwanted items.



FEEDBACK

We carry at heart the satisfaction of your customers.

If you have received the wrong item, the item was damaged during shipping, or there is any other problem, please contact us for resolution and we will do the best to help you.

We ask that you contact us first and kindly refrain from leaving negative feedback in the comments without giving us the chance to fix the problem. .

RETURNS

If you wrongfully purchased and item, or wish to cancel
your pruchase contact with us, you can do so within
14 weekdays after successful shipping. 

Please be noted that we are not responsible for any
costs that comes with returning the unwanted products.

You can return the unwanted items into any of our
local stores, or mail it back to us via post to the address of

1117 Budapest, Hunyadi János út 19. (Savoya Park)

PLEASE NOTE

Actual colors of the item may slightly differ because
of monitor settings. Please take this into consideration
when purchasing. 
All the items are checked carefully
before dispatching. They are guaranteed to be
carefully packed to avoid damaging of products.
Please contact us immediately with any problems.

ajándék - lakberendezés -dekoráció - állatfelszerelés - konyha - főzőeszköz - szépségápolás - divat -trend -modern - vintage - különleges - egyedi - ékszer -irodai-felszerelés -óra - falióra - bútor - kert - játék - képkeret -antik - virág

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11.09.2019 15:01:02
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